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PRE-SALE SERVICE

The company gives advices and suggestions to user according to the needs of various industries: provides various product standards, raw materials, inspect and test methods, standard and technology consultation according to user requirements; provides manufacturing according to buyer's sample, customizing of non-standard product, such as ultra short / long series, ultra high pressure / ultra-low vacuum series; provides company qualifications and credit proof, list company's large user and application engineering performance etc.

SALE SERVICE

According to requirements in customer order, on the premise of ensuring quality and delivery date, the company: uses advanced computer-aided design, conducts excellent production of blank, careful process machining and superb final test; user may conduct sampling test to blank, work-in-progress and product retest in the factory at any time in the delivery date of the product; make product appearance painting and delivery packaging form by customer's requirements.

AFTER-SALE SERVICE

The company gives advices and suggestions to user according to the needs of various industries: provides various product standards, raw materials, inspect and test methods, standard and technology consultation according to user requirements; provides manufacturing according to buyer's sample, customizing of non-standard product, such as ultra short / long series, ultra high pressure / ultra-low vacuum series; provides company qualifications and credit proof, list company's large user and application engineering performance etc.

faq

1.

Are you factory or trading company?
We are factory specialized in plastic machine  for many years  ,all of our engineer with more than 20 years experience.

2.

Where is your factory? How can i visit your company?
Our factory is located in Ruian city,zhejiang province, China. Its about 40 minutes from shanghai by plane(4 hours by train).we will pick you up on airport or station .welcome to visit our factory.

3.

How long is your delivery time?
 On normal our delivery time is 30-45 days .if you need it ugently ,we can make your machine first.about 10 days.

4.

What's your warranty policy?
18 month guarantee and whole life maintance.

5.

What package do you use for the product?
Be Coated with anti-corrosion oil, and covered with plastic film,  wooden box package need extra cost.

6.

Does your factory provide installation service?
Our engineer can go to customer factory to installation . buyer should prepare materials used to testing the machine in advance and should be responsible for the cost of supplier's technician, including round air tickets, visa cost, accommodation and salary 100USD/Day per person since the day start out until the day arriving at factory.

7.

What are your terms of payment?
We accept T/T, L/C. western union.

8.

How could we do if the parts broken within warranty?
We would express the free replacement parts during the warranty date.

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